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Browse through the most frequently asked questions about computer repair services, pricing, turnaround times, and more.

Our No Fix, No Fee policy means you only pay if we successfully repair your device. If we cannot fix the problem, you don't pay anything for the repair attempt. This gives you complete peace of mind when bringing your laptop, PC, or MacBook to us for repair. We offer free diagnostics to identify the issue, and you'll receive a quote before any work begins.
Most repairs are completed within 24-48 hours. Simple repairs like screen replacements or software installations can often be done the same day. More complex repairs such as motherboard issues or extensive data recovery may take 3-5 business days. We always provide an estimated completion time during the initial diagnosis and will keep you updated throughout the repair process.
Yes! We specialize in MacBook Pro and MacBook Air repairs. Our services include screen replacements, battery replacements, keyboard repairs, liquid damage repair, SSD upgrades, and more. We have over 20 years of experience working with Apple products and use high-quality replacement parts to ensure your MacBook works perfectly.
We are based in North London (N13 5SD) and serve all areas of London. You can drop off your device at our office in Green Lanes, or we can arrange collection and delivery for your convenience. We also accept devices shipped from anywhere in the UK for repair.
Laptop screen replacement costs vary depending on your laptop model and screen type. Prices typically range from £80 to £350. Standard HD screens are more affordable, while 4K, touchscreen, or MacBook Retina displays cost more. We provide a free quote after diagnosing your specific laptop model. All our screen replacements come with a warranty.
Yes, we offer professional data recovery services. We can recover data from laptops that won't turn on, have failing hard drives, liquid damage, or accidental deletion. Our success rate is very high, and we can recover files, photos, videos, documents, and more. We evaluate your device first and provide a quote before proceeding with data recovery.
Yes, we offer same-day repairs for many common issues including screen replacements, battery replacements, software installations, virus removal, and password bypassing. Please contact us in the morning to ensure we can complete your repair the same day. More complex hardware repairs may require 1-3 days depending on parts availability.
We accept cash, all major debit and credit cards (Visa, Mastercard, American Express), and bank transfers. Payment is required when you collect your repaired device. We do not charge any upfront fees for diagnostics or assessment.
Yes, all our repairs come with a warranty. Hardware repairs and part replacements are covered by a 3-month warranty. Software services have a 30-day warranty. If the same issue occurs within the warranty period, we will fix it free of charge. This warranty covers our workmanship and the parts we install.
If your laptop has been exposed to liquid, turn it off immediately and do not attempt to turn it back on. Remove the battery if possible and bring it to us as soon as you can. The faster we can clean and dry the internal components, the better chance of recovery. We offer professional liquid damage repair with ultrasonic cleaning to remove corrosion and prevent further damage.

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